AIMS launched a new service eSupport as of January 11th, 2010 in order to improve our Customer Care service by getting instant support and reducing your telephone bills. This service is Absolutely Free Of Charge to customers who have already subscribed to a Full Protection Plan agreement. To know more about our eSupport service and how to set it up, click on the following link and follow the set up instructions: http://www.aims-co.com/SP/SP6.0/esupport.pdf . For more information please call our help desk on +961 9 636 985 ext 19, or email to support@aims-co.com

N.B. Full protection plan is an agreement that provide Aims customers with a maximum of coverage in order to maximize the usage and benefits of using Socrate.